Terms and Conditions

1. Acceptance and eligibility

Creator accounts require you to be at least 18 and legally able to contract. If you act for a business, you must be authorized to bind it. Other users must have the legal capacity or valid authorization required for their activity. Do not use the services if prohibited by applicable law, and do not evade an account restriction.

2. Your account

Provide accurate information, keep your contact and payout details current, and protect access to your account. Do not impersonate another person or use the service to evade restrictions or security controls.

Your username, picture and published content previews are public. Your drafts, legal name, email, birthdate, country, phone number and payout details are not displayed on your public profile. We use this information to operate your account, administer payments and meet legal and security obligations.

We or our payment and verification providers may request identity, address, tax or rights information needed for account security, withdrawals or compliance. Provide accurate information and report unauthorized account use promptly. Verification does not certify the quality, legality or ownership of a creator’s products.

3. Your content and rights

You retain ownership of your content. Upload and sell only files you own or for which you have all necessary rights and permissions, including permissions from people featured in them. Your content and its sale must comply with applicable laws and respect other people's rights.

You grant us a non-exclusive license to store and process your files, create and display previews, and deliver purchased versions to authorized buyers. This license is limited to operating the service; it does not transfer ownership or authorize unrelated advertising use without your permission. It may continue to fulfill existing purchases and legal obligations.

Describe the files, format, price, discount and permitted use accurately before a purchase. Do not promise results you cannot substantiate, invent reviews or sales, advertise false scarcity, or upload another person’s private information without authority. Keep your own originals and backups; supported formats, storage limits and availability may change.

4. Purchases and content access

A purchase grants access to the file version purchased. It does not transfer intellectual property ownership or grant permission to resell or redistribute the file. Private access links must not be shared.

Buyers normally retain access to that version when the creator replaces, unpublishes or removes the file from their profile. We may restrict access following a full refund, an unresolved or lost payment dispute, abuse, security concerns or legal requirements. A takedown involving illegal or infringing content may also affect access to earlier purchases.

Creators may also offer free access. A free claim can require your name and email so we can provide and manage access; it is not a paid purchase and does not create a payment obligation. The same content-rights, private-link and acceptable-use rules apply. Any additional product license must be disclosed before access and cannot reduce mandatory rights.

Check the product and final amount before paying, and use an authorized payment method. Paid checkout currently uses one-time USD payments through Stripe. We confirm access after payment is verified, not merely because a browser returns from checkout. Your bank or provider may apply its own currency-conversion charges. A purchase does not authorize recurring charges or promise future product updates.

5. Stripe and transaction fees

Buyer payments are processed through Stripe. We charge a platform commission of 10% of the sale price. The minimum sale price is $5 USD. Your earnings are calculated from the sale price less this commission and the separate actual Stripe processing fees. Payment providers may charge other fees under their own terms.

We reserve the right to introduce or change a per-transaction fee, whether a fixed amount, a percentage or both. We will communicate the change, its amount or calculation and its effective date by email or in the application before applying it. Changes apply only to future transactions, not completed sales. You can stop selling before they take effect.

6. Earnings and withdrawals

Earnings become available when Stripe confirms settlement and actual fees are known. Withdrawals require sufficient available balance, the current minimum and maximum shown in the application, required identity and address verification, and an eligible payout method. PayPal and bank withdrawals through Stripe Connect are available only where supported and approved.

A withdrawal is reviewed by our team. PayPal payments are sent manually; bank withdrawals are initiated through Stripe Connect after review and remain subject to provider and bank processing. A request or processing status does not guarantee an arrival date. Keep destination details accurate; changing a saved method does not change a withdrawal already requested.

Refunds, disputes, security reviews and provider restrictions may affect available funds or delay a withdrawal. Provider fees and exchange rates may also apply. Holds are addressed in section 8; a pending balance is not a bank account or a promise of interest.

7. Refunds, disputes and taxes

Creator Program will evaluate, decide and manage refund requests according to the circumstances of the purchase and applicable law. It may approve full or partial refunds without requesting additional authorization from the creator for each case.

The creator agrees and authorizes the refunded amount to be deducted from their pending or available earnings, applying the commission adjustments applicable to that transaction.

If earnings are insufficient or have already been withdrawn, the outstanding amount may create a negative balance, which will be offset against the creator’s future earnings.

For a missing, faulty or misdescribed product, a duplicate charge or another refund concern, contact us using the details below and identify the purchase. Do not seek duplicate recovery through both a refund and a chargeback; tell us if a bank dispute is open. This does not prevent you from exercising bank-dispute, withdrawal, refund or other non-waivable consumer rights.

Refunds and payment disputes may reduce your earnings, prevent withdrawals or create a negative balance, including after a payout. We do not guarantee that providers will return processing fees. We may deduct substantiated obligations arising from your transactions from your balance, subject to applicable law and provider rules.

For payment disputes, you bear the disputed purchase principal and the original processing cost unless the provider actually refunds that cost.

Creator Program bears the provider charge for receiving a dispute and any defense or response-submission charge.

Our team decides how to handle the case; creator evidence is optional and is sent by email.

On a win, recovered principal is credited when recorded and available; the platform commission remains charged.

On a loss or acceptance, we do not deduct the same principal twice, and any eligible platform commission return follows the proportional policy recorded for that purchase, accounting for prior credits.

Future net earnings offset a negative creator balance; this does not authorize an automatic bank debit or reverse a completed payout.

The creator acknowledges and agrees that they are responsible for identifying, calculating, declaring and paying the taxes legally attributable to their activity and income earned through Creator Program, including registration and tax-return filing obligations.

The creator must provide complete, accurate and current tax information. Creator Program does not provide tax advice or undertake the preparation of the creator’s tax returns or compliance with the creator’s own tax obligations.

If Creator Program must pay an amount because the creator failed to meet a tax obligation of their own, the creator must reimburse that amount when it is properly substantiated and permitted by law.

Buyers are responsible for taxes lawfully payable by them. Any applicable checkout charges must be disclosed before payment.

8. Acceptable use, reviews and account closure

Do not use Creator Program for fraud, unlawful activity, stolen content, infringement or unauthorized redistribution. When we have reasonable grounds to suspect such conduct, we may remove content, suspend sales or access, or close an account to protect buyers, rights holders and the service.

We may also temporarily hold affected earnings or delay payouts while reviewing activity or an ownership claim. We may request evidence of identity, ownership, licenses, permissions or legitimate transactions. Where lawful and compatible with the investigation, we will explain the reason and give you an opportunity to provide evidence using the contact details below.

A hold does not transfer ownership of your funds to us. We will review the evidence and release amounts lawfully owed to you when the reason for the hold is resolved, less refunds, disputes or other substantiated obligations. Legal orders or provider restrictions may require a longer hold. Request account deletion in the iOS app settings or contact support if you cannot access the app. Your public profile and new sales stop immediately; withdrawals remain available. Ordinary withdrawals use the current configured minimum, and support can issue a final payout below that minimum. We complete deletion manually within 30 days after balances, unsettled earnings, pending payouts, fees, refunds and disputes are resolved. Existing buyer access and required transaction records are retained.

• Do not publish unlawful, infringing, stolen or prohibited sexual content, exploit minors, threaten or harass people, or expose private information without permission.
• Do not impersonate others, mislead buyers, manipulate discounts or reviews, create fraudulent transactions, or use other accounts to evade enforcement.
• Do not send spam, harvest buyer information, distribute malware, overload the service, or bypass payment, access or security controls. Respect the Community Guidelines.

9. Personal data, cookies and providers

We do not sell your personal data or share it for advertising within the application. We use it to provide the service, administer accounts, payments and communications, protect against fraud and meet legal obligations. We share information needed for these purposes with payment, hosting, storage, communications and security providers. Our Privacy Policy explains how we collect, use and share your information and the choices available to you. We may also disclose information where required by law or necessary to address a legitimate claim.

The application uses cookies to maintain your session and remember your language. On public content pages, a first-party cookie with a random identifier counts unique visits; it is not a verified identity. The application does not load advertising or session-recording tools. The separate marketing website uses Microsoft Clarity and Google Ads and is governed by its own privacy notices.

Stripe handles payment information under its own policies and may use cookies and similar technologies to process payments, secure its service and detect fraud. Preferences and other cookie uses on Stripe sites are governed by its policies. You can review those details and manage cookies through your browser or controls offered by Stripe.

We retain account, transaction and security data as needed to operate the service, fulfill purchases, resolve disputes and meet legal obligations. You can contact us to request access, correction or deletion of your data; some obligations may require us to retain particular records.

Stripe Privacy Policy

Stripe Cookie Policy

Buyer names and email addresses made available to a creator may be used only for lawful fulfillment, support and other properly authorized purposes. A sale or free claim is not blanket permission for unrelated marketing. Creators must protect information they receive and comply with applicable privacy and messaging laws.

10. Changes and communications

We may update these terms for service or legal changes. Material changes and their effective date will be communicated by email or in the application before they apply, with consent requested where required. Fee changes remain subject to section 5 and apply prospectively. Necessary security, access, payment and legal notices may still be sent regardless of optional notification preferences.

For questions about content, payments, account reviews, privacy or these terms, use the contact details below.

11. Using the platform and third-party services

We permit you to use the website and application for their intended lawful purposes while you follow these terms. We retain rights in our software, design and service materials; you retain rights in your content. Do not copy, resell or reverse engineer the service except where applicable law permits it. You may provide feedback voluntarily, and we may use it to improve the service without an obligation to pay you.

You are responsible for your device and connection. Payment, identity, messaging and app-store providers have their own applicable terms and privacy notices. The iOS application is provided by Creator Program, not Apple; Apple does not provide our customer support. Service updates may be needed for compatibility and security.

12. Availability and product information

We aim to provide a reliable service, but maintenance, technical failures and third-party interruptions can affect access. Except for express commitments and non-excludable legal protections, the service is supplied as available without a guarantee of uninterrupted operation, specific earnings or particular results. Creator content is not our professional advice or endorsement.

13. Responsibility and limitations

To the extent permitted by applicable law, we are not responsible for indirect losses, lost profits or business opportunities arising from service use or interruption. Responsibility for creator products and user conduct remains with the relevant person, without excluding our own legal obligations.

Nothing in these terms excludes liability for fraud, deliberate misconduct, gross negligence, death or personal injury where exclusion is prohibited, or any other non-excludable liability. These limitations do not cancel money lawfully owed to you or mandatory refund and consumer rights.

14. Creator responsibility for third-party claims

To the extent permitted by law, a creator must reimburse reasonable third-party claim losses and defense costs caused by that creator’s unlawful content, infringement, material misrepresentations or breach of these terms. This does not cover losses caused by our own wrongdoing or impose liability merely because someone cannot use the service. We will notify you of the claim where lawful and allow reasonable cooperation in its defense; no settlement may impose an admission or additional obligation on you without your consent.

15. Rights complaints and enforcement

To report infringement, identify the protected work, the specific content URL, your contact details and your authority to act, and explain why you believe the use is unauthorized. Use the contact details below or the content-reporting tools. Do not submit knowingly false reports.

We may investigate reports, request evidence and restrict offending content or accounts, including repeat infringement. Where lawful and compatible with safety and the investigation, we explain the action and provide a way to challenge it. A report or restriction does not itself establish that a refund or payment reversal has occurred.

16. Delaware law and general terms

Delaware law governs this agreement, excluding its conflict-of-law rules. Disputes may be brought in the competent state or federal courts in Delaware, except where mandatory law gives you the right to another forum or protection. Contact us first to try to resolve a concern; this does not delay a legal deadline or require arbitration or a class-action waiver.

If a provision cannot be enforced, the remaining provisions continue to apply. Failure to enforce a provision once is not a permanent waiver. These terms and applicable terms disclosed for a specific service form the agreement for that service. We may transfer the agreement with a business reorganization or sale subject to applicable law and continued obligations to you. Rights and obligations concerning completed transactions, lawful record retention and unresolved claims survive account closure.